Contact Kernelbuilds
Have a question before placing an order?
Need help choosing the right system?
Or looking to work with us?
We’re here to help.
If you’re contacting us about an existing order, technical issue, or faulty component, please visit our Support page first for faster assistance.
General Enquiries
For general questions about our systems, build kits, or the ordering process:
We aim to respond within 24 hours (Monday–Friday).
Orders & Account Enquiries
For questions relating to existing orders, order updates, or account-related matters:
Please include your order number where possible to help us assist you quickly.
Sales Enquiries
Need help deciding which system is right for you?
Have pre-purchase questions about performance or upgrades?
We’re happy to guide you toward the right build.
Business & Administrative Enquiries
For partnerships, supplier enquiries, or administrative matters: